I've seen a physio before and they didn't help, what's different with Body Matters Physio? Although you will see a physio, treatment here is very different to most physios, we assess and treat with some of the same methods as other physios, but typically do quite different assessment and different treatment techniques. These methods have been leart by your physio in post-graduate study. See Assessment and Treatment on this website for more detailed info.
Physios hurt me, I usually feel worse after treatment, will you hurt me? The types of treatment used here vary, and cause some temporary discomfort, though on the whole, the methods of treatment used here are typically painless though very effective.
Do you accept private health fund rebates? Yes, We have a Hicaps machine, so if you have private health cover, you can bring your card in and swipe it on the day of treatment, and can pay the gap by card at the time. If you forget your card, you will be given a receipt after payment and can claim back from your health fund. The amount the gap would be depends on what your health fund will pay- best to ask them, but more info on fees can be found in the fees page of this website.
Are you a health fund preferred provider? No, health funds set fees and regulations on physios that do not align with the values held at Body Matters Physio. The structures imposed make providing hour long consultations at the high level of care that we provide impossible in our opinion, we are not willing to compromise our quality of treatment, you deserve the best! We treat one person at a time, utilise long consultations, and are dedicated to your best management. We do however accept payment from health funds on the spot via our Hicaps machine which does reduce treatment cost to you.
Do you keep developing your skills and knowledge? Yes, ongoing development involves learning new skills, keeping up to date with recent developments and research, reading, attending courses, and striving to improve as a practitioner. This is something Body Matters Physio does that far exceeds industry standards. We network with other professionals, and are constantly developing and learning. That's how we ensure a level of service we are proud of.
Do you specialise in anything? The style of treatment and assessment used at Body Matters Physio is in itself a speciality, and is different to what you see at most clinics. The approach is often helpful where the more traditional physio approach has failed, so we often say we specialise in the tricky/persistent problems, but the reality is we can treat most things well. We believe this model of treatment can be extremely effective in the management of motor vehicle accident injuries, spinal pains, posture, sporting injuries, 'desk job' workers, children, back pain and the elderly.
Do you treat work cover, Medicare or Motor Vehicle Accident claims? If you have hurt yourself in a motor vehicle accident and have a claim, or have a Return to Work SA claim you may find you get free treatment at some clinics. These third parties impose restrictions on how/what can be treated and Body Matters Physio feels these restrictions compromise the quality of care we offer. For example, a shoulder injury claim, only allows for a shoulder injury to be treated, but the higher level of care our clinic provides acknowledges that the shoulder is just a part of the body and relates strongly to the ribs and spine and other areas. So to treat the shoulder pain effectively, we need to assess and treat any areas or problems that may be contributing to the shoulder pain. This approach is often referred to as holistic, and is a key principle to how you are treated at Body Matters Physio. As such, we do not accept claims from third parties as we are unwilling to sacrifice the quality of care that we have utilised to develop both your trust and our reputation as leaders in body management. People with injuries sustained in these ways are very welcome at Body Matters Physio, and we feel we can help them, but they must come as private clients.
I have a personal trainer and a chiro, is it ok to keep seeing them? Sometimes different treatments work for different people, and if you're finding others helpful in some way then our philosophy is to communicate with anyone involved (with your permission) such as trainers, coaches, doctors, chiros and see what plan will work best for you. The only time we would advise against seeing someone else is if it is harmful to you, or counterproductive to our treatment, we will be honest but usually can work with others and find this beneficial. We may evn be able to refer you to other professionals when we believe they can help you out.
What's usually best when I'm injured, rest or activity? Each case is unique, you need good assessment, and appropriate management flows form that. A rule of thumb is Rest Ice Compression Elevation (RICE) if you have just hurt yourself, and more activity/heat as it's settled a little, but there are so many variables. At Body Matters Physio, we are much more inclined to focus on what you Can do, not what you Can't, so have a bias towards activity- but that is based on a thorough examination and sound advice following that. We're happy to have a chat on the phone and offer advice too.
38 Chief Street Brompton SA 5007
Call: 0424 861 625
What Our Clients Are Saying
Body Matters Physio takes a thorough holistic approach to treatment. Highly recommended, especially for those with chronic symptomology.